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PRIVACY

PRIVACY POLICY
 
Scope of This Policy
This Privacy Policy applies to:
   •    Visitors to our website: [www.luxlivingconceptsbyshanty.com]
   •    Customers who purchase products or services
   •    Subscribers to newsletters or promotional content
   •    Any communication via email, phone, or social media
By using our services, you consent to the practices described in this policy.
 
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
This is information you voluntarily provide to us, including but not limited to:
   •    Full name
   •    Email address
   •    Phone number
   •    Billing and shipping addresses
   •    Payment information (processed securely via third-party platforms)
   •    Account credentials (if registration is required)
   •    Purchase history
B. Non-Personal Information
Automatically collected when you interact with our website or services:
   •    IP address
   •    Browser type and version
   •    Device type, OS, and screen resolution
   •    Referring website or link
   •    Pages viewed and referring URLs
   •    Geolocation data (with user consent)
 
3. How We Use Your Information
We use your information for the following purposes:
   •    To fulfill and deliver your orders
   •    To process payments and provide customer support
   •    To personalize your experience on our website
   •    To send transactional and promotional communications
   •    To analyze and improve our website, products, and services
   •    To prevent fraudulent activity and ensure website security
   •    To comply with legal and regulatory obligations
 
4. Legal Bases for Processing (GDPR)
Where applicable under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
   •    Your consent
   •    Performance of a contract
   •    Compliance with a legal obligation
   •    Legitimate business interests
 
5. Sharing and Disclosure of Your Information
We may share your data with:
   •    Service providers and partners, such as payment processors, shipping companies, and web hosting services
   •    Marketing platforms, for newsletters and targeted promotions (only with your consent)
   •    Legal or regulatory authorities, when required to comply with laws or enforce our terms
   •    In the event of a business transfer, such as a merger or acquisition, with appropriate data protection safeguards
We do not sell your personal data under any circumstances.
 
6. Data Retention
We retain your personal information for as long as necessary to:
   
Provide the services you have requested
   •    Comply with legal, regulatory, and tax obligations
   •    Resolve disputes and enforce our agreements
When data is no longer needed, we securely delete or anonymize it.
 
7. Data Security
We employ technical and organizational measures to protect your information, including:
   •    SSL encryption on our website
   •    Secure third-party payment processing
   •    Firewalls and intrusion detection systems
   •    Access restrictions to sensitive data
While we strive for best-in-class security, no method of transmission over the Internet is 100% secure.
 
8. Your Rights and Choices
Depending on your location, you may have the right to:
   •    Access, update, or delete your personal data
   •    Object to or restrict the processing of your data
   •    Withdraw consent at any time
   •    Request a copy of your data in a portable format
   •    Lodge a complaint with a data protection authority
To exercise your rights, contact us at: [luxlivingconcepts.com]
 
9. Cookies and Tracking Technologies

10. What Are Cookies?
Cookies are small data files stored on your device that help improve your browsing experience and gather usage data.
How We Use Cookies
   •    Essential Cookies: Required for site functionality (e.g., shopping cart)
   •    Performance Cookies: Help us analyze site traffic and usage
   •    Functionality Cookies: Remember user preferences
   •    Marketing Cookies: Deliver relevant advertising (only with your consent)

Our website uses cookies and similar technologies to:
   •    Maintain session data and site functionality
   •    Remember your preferences
   •    Analyze site performance and usage
   •    Deliver personalized content and advertisements
You can control cookie settings through your browser or via our cookie consent banner.
 
12 Third-Party Links
Our website may contain links to external websites not operated or controlled by us. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing any personal information.
 
Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If we discover that we have collected data from a minor without parental consent, we will delete it immediately.
 
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a new “Effective Date.” We encourage you to review the policy regularly.
 
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Lux Living Concepts by Shanty
📧 Email: luxlivingconceptsbyshanty.com

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