REFUND POLICY
Terms and Conditions
Effective Date:
Welcome to Lux Living Concepts by Shanty. These Terms and Conditions (“Terms”) govern your access to and use of our website, www.luxlivingconceptsbyshanty.com (the “Site”), and the interior design services provided by Lux Living Concepts by Shanty (“Company,” “we,” “us,” or “our”).
By accessing our Site or engaging with our services, you agree to be legally bound by these Terms. Please read them carefully.
1. About Lux Living Concepts by Shanty
Lux Living Concepts by Shanty provides bespoke interior design services, design consultations, mood boards, space planning, and virtual and in-person design experiences. Our services may be booked directly through the Site or by contacting us via email or phone.
2. Use of the Site
By accessing the Site, you agree to use it for lawful purposes only. You may not use the Site:
• In any way that violates applicable laws or regulations.
• To submit false or misleading information.
• To interfere with or disrupt the functionality or security of the Site.
• To copy, reproduce, or use our content, branding, or intellectual property without permission.
We reserve the right to restrict or terminate your access to the Site for violations of these Terms.
3. Interior Design Services
3.1 Consultations and Design Projects
Our services may include one-time consultations, virtual design packages, or full-service design engagements. The scope, deliverables, timelines, and fees for services will be defined in a separate agreement or proposal specific to each client.
3.2 Payment Terms
All services must be paid as outlined in your invoice or service agreement. Payments are typically due in advance or as scheduled in project milestones. We reserve the right to pause or terminate services if payments are not received on time.
Accepted payment methods include credit card, or other approved platforms.
3.3 Revisions and Cancellations
We strive to provide work that aligns with your vision. Design revisions are subject to limits defined in your service agreement. Additional revisions beyond the agreed scope may incur extra charges.
You may cancel services at any time in writing. Deposits or payments made for work already completed are non-refundable. Specific cancellation terms will be detailed in your contract.
4. Client Responsibilities
Clients are responsible for providing accurate information about space measurements, photos, and preferences during the design process. Failure to provide timely responses or approvals may delay project timelines.
Lux Living Concepts by Shanty is not responsible for delays caused by vendor backorders, shipping issues, or client inaction.
5. Product Recommendations and Purchasing
As part of our design services, we may suggest furnishings, decor, and materials from third-party vendors. You are responsible for the final purchase of all products unless otherwise specified in your service agreement.
We do not guarantee the availability, pricing, or quality of products sold by third parties and are not liable for any damages, delays, or losses related to your purchases.
6. Intellectual Property
All design concepts, drawings, renderings, mood boards, and digital assets created by Lux Living Concepts by Shanty are the intellectual property of the Company and are protected by copyright law.
You are granted a limited, non-transferable license to use deliverables for personal, non-commercial use only. You may not resell, reproduce, or redistribute any design materials without our written permission.
7. Limitation of Liability
To the maximum extent permitted by law, Lux Living Concepts by Shanty shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our services or Site, including but not limited to delays, defects, or vendor issues.
Our total liability for any claim shall not exceed the amount you paid to us for services related to the claim.
8. Third-Party Links
Our Site may contain links to third-party websites. These are provided for convenience only, and we do not endorse or control these sites. Your use of third-party sites is at your own risk.
9. Termination
We reserve the right to suspend or terminate your access to the Site or to refuse service for any reason, including violation of these Terms or misuse of our content or services.
10. Governing Law
These Terms are governed by the laws of the State without regard to its conflict of law principles.
11. Changes to These Terms
We may update these Terms at any time. Changes take effect upon posting to this page. We encourage you to review these Terms periodically. Continued use of the Site or services constitutes acceptance of the updated Terms.
12. Contact Information
For any questions about these Terms and Conditions, please contact:
Lux Living Concepts by Shanty
Email: luxlivingbyshanty@gmail.com
Website: http://www.luxlivingconceptsbyshanty.com
Thank you for choosing Lux Living Concepts by Shanty. We look forward to transforming your space with style and intention.
